Thank you for supporting our company. We take pride in the quality of our products and want you to have a clear understanding of our return policies before placing your order.

Due to the perishable nature of coffee, all coffee sales are final. We do not accept returns or exchanges on coffee products.

If your order arrives damaged or incorrect, please contact us and we will work to make it right.

We accept returns on eligible merchandise items within 30 days of receipt, provided the items are unused and in original condition.

• A 25% restocking fee will be deducted from the refund amount.
• We will provide a return shipping label for approved merchandise returns.
• Refunds will be issued after the returned merchandise has been received and inspected.

Collab products are non-returnable.
Because these items include both coffee and merchandise bundled together, all Collab product sales are final.

To request a return for eligible merchandise, please contact our customer support team at info@beauristacoffee.com with your order number and reason for return. Once approved, we will provide return instructions and a shipping label.

Refunds are processed after returned items are received and inspected. Please allow additional time for your bank or payment provider to post the refund to your account.